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General Quality Concepts and Theories in Business

General Quality Concepts and Theories in Business

 General Quality Concepts and Theories in Business

Write a 1,050- to 1,400-word paper in which you discuss the following items:

  • Discussion about quality concepts and theories for supply chain management.
  • Definition of process driven and customer driven quality and provide real-life examples.
  • Explanation of how different quality theories impact various industries, such as manufacturing and the service industries. Please provide examples.
  • Format your paper consistent with APA guideline
  • Course Textbook

    Foster, S. (2017). Managing quality: Integrating the supply chain (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.Goetsch, D., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (8th ed.). Upper Saddle River, NJ: Prentice Hall.

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