Usability Business Case Study

Case Study: http://www.id-book.com/casestudy_14-1_2.php

Answer the following questions:

Summarize the case study
Identify the study method used and why it was appropriate
Explore some of the qualitative or quantitative methods gathered

Answer these two additional questions:

How would you conduct the study any differently?
Given the nature in the advance of technology, how do you foresee technology changing the way studies such as these are conducted in the future?

The assignment requires a 4-page review, not including the cover page,abstract, and a reference page,.

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